Proven quality and delivery by SBA 8(a) Certified Joint Ventures
MCM (Cage Code: 5ATV0) employees have over 50 years of combined experience in delivering products and services to the government. In 2013 MCM established Complete MFT Solutions, LLC (Cage Code: 6EVH7) and in 2015 Complete Services, LLC (Cage Code: 7AYP5). Both companies are SBA-approved 8(a) Joint Ventures and offer the ability for sole-source solutions.
Products and Services
MCM’s Logistic Services and Integrated Product Support capabilities include:
- TRAINING AND TRAINING SUPPORT
Work Force and Facilities
MCM employs a scalable workforce and facility management system, which allows us to ramp up both personnel and facilities based on project demands. Our two locations in Warren, Michigan have over 5,000 Sq. ft. of office and administrative space. Our facilities in Macomb County, Michigan total over 5,000 Sq. ft. of secured warehouse and service maintenance/manufacturing space that are scalable based on government or partner needs. All facilities have robust security systems and personnel hold job-level security clearances.
MCM translates written and oral content for a variety of international audiences. We conduct an analysis and then review in detail the instructional strategy for translation that ties the determined methodologies to the project’s success drivers with measurable results. These success drivers include all of the variables that impact the translation, including learner characteristics (such as literacy and tribal dialect(s)), environmental conditions and context, organizational conditions and context, and the key performance indicators for success. MCM designs translation templates based on the specific requirements of the designated audience, and utilizes multi-lingual human linguists who focus on meaning in the application environment as opposed to literal or software-based translation. When beneficial, we conduct pilots of translation products in-theater to confirm success.
MCM’s design and development processes ensure that the technical, administrative, and human factors affecting quality are under strict control by our Quality Management System (QMS). MCM’s QMS is designed to maintain and continually improve the effectiveness and efficiency of our internal performance so that the products and services that we provide satisfy customer and regulatory requirements. MCM’s QMS meets the requirements of ISO 9001:2008.
Our gratitude to those who serve our country led us to found Wounded Wing, a 501 (c)(3) non-profit organization dedicated to providing services to families of wounded soldiers. Wounded Wing assists families and similar organizations to navigate the procedures, administrative tasks, and requirements that occur when a soldier is wounded, such as travel, visiting arrangements, documentation, and paperwork.
“They have produced a quality product and have been well received from the requirements owner in theater. The contractor hired a Dari/Pashtu linguist instead of using a computer based program which has resulted in having correctly translated manuals that the Afghan National Army (ANA) and Afghan National Police (ANP) can read and use.”
Contracting Officer Army Contracting Command
“The PM office has vetted the manuals with the requirement owner in theater which has received exceptional feedback. The requirement owner has stated that the manuals have been the best they have seen to date.”
Contracting Officer Army Contracting Comm
“Given what I know today about the contractor’s ability to perform in accordance with this contract or orders most significant requirements, I would recommend them for similar requirements in the future.”
Contracting Officer Army Contracting Comm
“The contractor’s management staff has been very easy to work with and they have been very accommodating…The contractor is always willing to provide assistance when asked.”
Contracting OfficerArmy Contracting Comm
“The contractor hired two mechanics that had knowledge and MTV vehicles in Afghanistan. The hiring of the highly skilled mechanics has resulted in manuals that are accurate and provides a simplified step by step approach on how to operate and maintain the Vehicles.”